BPO = Business Process Outsourcing.
India has one of the largest pools of low cost English fluent technical talent. Clearly, India is a top choice for offshoring BPO functions. Many business have anounced intentions to increase investment in India including Dell, Sun Microsystems, LG, Ford, GE, and Oracle. Many well known companies are outsourcing BPO functions to india such as American Express, IBM and British Airways. Many well known companies have set up captive (wholly owned outsourcing operations) offshore, such as:
* 3Com: New Delhi
* Accenture: Bangalore.
* ABN Amro Central Enterprise Services: Gugaon, Delhi
* AOL Online Member Services India: Bangalore
* Bank Of America: Hyderabad, Mumbai
* Caterpillar Commercial Private Ltd: Bangalore
* Citibank: Mumbai and Chennai
* Countrywide Financial Corporation (CFC): Mumbai
* DELL International Services: Bangalore, Chandigarh, Hyderabad
* D-Link: Mumbai
* Deutsche Network Services Pvt Ltd (dNETS)- division of Deutsche Bank, Bangalore
* Fidelity Investments: Gurgaon
* GE Capital Service: Bangalore, Gurgaon, Hyderabad, Kolkota
* Hewlett Packard (HP): Bangalore, Chennai.
* HSBC Electronic Data Processing India (HDPI): Bangalore, Hyderabad, Kolkata
* JP Morgan: Malad, Mumbai, Bangalore
* Morgan Stanley: Mumbai
* Prudential Process Management Services (UK): Mumbai
* Sitel: Mumbai
Several foreign airline and banks have too set up business process operations in India. Indian revenues from BPO have grown at a breakneck pace, and the industry now boasts billions in revenues.
Successfully outsource high quality customer care and BPO-ITES services -- don't get left behind. It's time for your business to tap into the offshore talent pool.
Learn more information about BPO India:
Argontech Global
